Share this Job

Probation Service Officer - Resettlement

Job Role

KSS CRC are a leading provider of rehabilitation services to offenders, who we call service users. We are one of the top performing CRC's with a strong commitment to high levels of performance and quality. We deliver a range of services designed to stop reoffending and prevent the harm caused to communities by crime. We have a strong ethos for service user engagement and work in collaboration with the people and communities we serve.


KSS CRC’s varied range of services are delivered with the service user at the heart of what we do. Our services include working in prisons to prepare people for release, working with people serving sentences in the community, delivering group work programmes, Community Payback and specialist interventions to address domestic abuse behaviour, employment and accommodation needs. We are also commissioned to provide services which help to prevent offending before people enter the criminal justice system.


We are passionate about finding innovative ways to help our service user’s change and offer our practitioners the freedom and flexibility to find the right solution for those they are working with. We are always developing new ways of working including new IT systems which support our staff and service users along the rehabilitation journey.


Working for KSS CRC offers the opportunity to make a real difference to people’s lives, working in a fast paced and creative environment and engaging with our accredited volunteers and mentors. We like to have fun at work and have a real team spirit whist working hard to make a difference.


Join our team and work for a top performing and innovative organisation, where you will have high levels of autonomy and responsibility and have the opportunity to work with highly diverse groups of colleagues and service users.

Key Responsibilities

The Probation Service Officer role offers the opportunity to work with a varied group of service users to develop a detailed understanding of their offending and needs, then deliver on plans to improve their circumstances and behaviour. You will have the opportunity to put your curiosity, empathy, organisational and planning skills and enthusiasm to use in changing people’s lives for the better. 


A driven, innovative and collaborative approach to work is essential in this role. A commitment to providing a high quality of service alongside the ability to work in a performance driven environment are also important attributes we look for in our practitioners. The role is highly varied and often exciting whilst also requiring patience and dedication to achieve long term goals. The role also provides the opportunity to work in a multi-agency context to ensure that our service users and potential victims are safeguarded and the services they need are obtained from a range of partners. Opportunities to specialise in areas such as working with female service users are also available.


Practitioners in our Resettlement teams work with service users in prisons and in the community. You have the opportunity to engage with service users before their release, plan their journey back in to the community and support them to stay out of prison. You will manage the sentence within our practice guidelines and legal requirements and innovate to find the right route out of offending for each of your service users. You will work as part of a team of practitioners alongside other agencies, volunteers and mentors to engage service users in making changes to their lives. The role involves managing a case load of service users on their release, regular in-reach into local prisons and engagement with colleagues and service users to plan the journey Through the Prison Gate. Practitioners in Resettlement also have the opportunity to work alongside police officers to manage those who are the highest risk of reoffending.


For more information on the role a full job description can be found at:

Skills and Experience

As a Probation Service Officer you will take part in training and development to continuously improve your own skills and to develop the services we provide. You will be supported by our collaborative and dynamic management teams to fulfil your potential and achieve the best every day.


It takes all sorts to make up our teams and we welcome applications from those starting their career, those working in similar fields or those seeking a new professional challenge.


Essential to the role are:

  • An empathetic and caring approach with a real belief that people can change
  • Being a strong advocate for the needs of our service users
  • Resilience and determination
  • A proactive approach to solving both the problems faced by service users and business problems within your team
  • Strong team working skills which you will use within KSS CRC and with our partners
  • An ability to motivate others to identify solutions
  • Adaptability and flexibility to meet the needs of our service users
  • Be able to travel in the local area as required




Additional Information


KSS CRC is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway.  Our full policy statement of “Ex-Offenders” can be found on our website under” About us”

KSS CRC is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


Salary: Starting salary of £22’039 to £23’616 per annum dependent on experience. Ultimate earning potential of £27’373


Location: Brighton


Hours: This role currently requires you to work Monday to Friday and up to two evenings each week. Applications for part time working are welcome. We are open to flexible working arrangements to meet the demands of the role and your personal life.


Closing Date: 21st November 2018


Benefits: 25 days annual leave + 2 service days + bank holidays, Pension, Competitive Salary, optional Health Insurance, Employee Assistance Programme including access to 24 hour counselling service, Cycle to Work Scheme and membership of the Probation Institute. 


If you require assistance with your application or an alternative format please contact the recruitment team on 07734 365855 or 01702 201070.



Find similar jobs: