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Part Time Case Administrator

Job Role

KSS CRC are high performing Community Rehabilitation Company delivering a range of services designed to stop reoffending and prevent the harm caused to communities by crime. We have a strong ethos for engaging with our service users and work in collaboration with the people and communities we serve. We take great pride in providing a high level of service and are strongly committed to delivering on performance and quality.


Working as an administrator in this Prison based role involves inputting data, preparing and maintaining case files and producing reports. You will work closely with the Resettlement team based within the Prison to provide an efficient and effective administrative service, supporting colleagues and helping to achieve team objectives.


The successful candidate will have a proven track record of providing an effective administration service with confident communication skills, excellent attention to detail, and the ability to work under pressure and according to tight deadlines.

Key Responsibilities

  • Planning and organising your own work schedule in order to contribute to the overall effectiveness of the office. You will produce reports and correspondence to a high specification including minutes of team and interagency meetings.
  • Prepare and maintain cases and other records and files in accordance with the standards required. Input accurate and timely data into Computerised Record systems. 
  • Assist with Responsible Officers diary management, prompting Officers of critical dates in caseload to assist in achieving performance targets.
  • To be central point of contact for service users, colleagues and other agencies on behalf of Officers and provide an effective and efficient reception and telephone enquiry service to KSSCRC users. 
  • Effectively handle incoming and outgoing mail. Operate office equipment and receive and transmit information using different modes of communication (photocopiers, email). 
  • Collate data to assist with the analysis and tracking of performance against targets.
  • Contribute to the health, safety and security of the workplace by being alert to and identifying hazards and unsuitable working conditions, taking action in line with procedures.


For more information on the role a full job description can be found at


Skills and Experience

We are looking for an experienced administrator who is highly organised with confident communication skills and the ability to liaise with a wide and diverse customer group.

You must be able to compose routine correspondence and reports and to present all work in the appropriate format.

The successful candidate will be experienced in using databases to enter data accurately in an efficient and timely manner.



Additional Information

Salary: £18654 rising to £21, 605 pro rata per annum dependent on experience


Hours: Part Time 18.5 hours per week


Benefits: We offer a competitive benefits package including: 27 days Annual Leave plus bank holidays, Benenden healthcare Scheme, staff pension, employee assistance programme. 


Location: Staines with some travel to HMP Bronzefield


Closing Date: 29th March 2019


KCC CRC is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. KSS CRC support the recruitment of ex- offenders and will not discriminate in anyway.  Our full policy statement of “Ex-Offenders” can be found on our website under” About us”

KSS CRC is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

If you require assistance with your application or an alternative format please contact the recruitment team on 07734 365855 or 01702 201070.

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