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Employment, Training & Education Job Coach (Poole)

Job Role

Dorset, Devon and Cornwall Community Rehabilitation Division (DDC) is part of the KSS CRC Probation. We provide a broad range of probation services for adult offenders on community orders or licenses. We focus on quality of practice to reduce re-offending, improve the safety of the communities we serve and improve the life chances of those within the Dorset, Devon and Cornwall (DDC) criminal justice system.


Kent, Surrey and Sussex Community Rehabilitation Company (KSS CRC) is a high performing organisation delivering a range of rehabilitation and offender management. We are committed to engaging and collaborating with our service users and our local communities. 


KSS CRC, part of the Seetec Group, has probation divisions in Wales; Dorset, Devon and Cornwall; Kent, Surrey and Sussex; Bristol, Gloucestershire, Somerset and Wiltshire.


The role of Employment Training & Education (ETE) coach offers support and guidance to our Service User’s, exploring and encouraging their journey into employment by delivering training in 1-2-1 and group sessions, ensuring Service User’s understand the rehabilitation of offenders Act and the need to disclose to future employee’s.  


The role will also involve supporting the learning and recognition of where to find employment opportunities. Looking at the workings of partnership providers, such as Job Centre Plus and the promotion of employment opportunities with local and National employers.

Key Responsibilities
  • Delivering 1-2-1 or group sessions to provide in-depth advice and support to service users for employment applications, job search skills, CV writing and preparing for interview, making full use of our internal suite of ETE interventions.
  • Action referrals received, providing motivational support and ensure performance targets are met to increasing employability and reducing re-offending of service users.
  • Develop strong partnership relationships and develop employment engagement relationships that will promote the recruitment of offenders.
  • Monitor, evaluate and support the development of the project by developing group workshops, supporting the needs of minority groups who maybe be disadvantaged or discriminated against and maintaining an effective electronic database to record and report on service user attendance and achievements.


A more detailed list of responsibilities can be found at:


Skills and Experience
  • Comprehensive working knowledge and understanding of employment and welfare to work services and issues.
  • Sound understanding of the issues around improving offender employability and employment.
  • Clear understanding of equal opportunities and anti-discriminatory practice.
  • Experience in placing disadvantaged people into work.
  • Comfortable in providing group training.
  • Ability to confidently engage constructively with service user’s, employers and business partners.
  • Confident in identifying and developing employer relationships.
  • Ability to produce and maintain accurate statistics
  • Competent in presentation skills, prioritising work and meeting deadlines


This is an excellent opportunity to work closely with service users supporting them back into work and helping to reduce re-offending.

Additional Information


Salary: £22,039 - £27,373 per annum (dependent on experience)

(Pay scale increase as of April 2020 £22,924 - £28,200 per annum)

Location: Poole

Hours: Part time - 18 hours a week, hours to be decided

Closing Date: 30th April 2020

Benefits: 27 days annual leave + bank holidays, Pension, competitive Salary, optional Health Insurance, Employee Assistance Programme including access to 24 hour counselling service and Cycle to Work Scheme


Following recent developments from COVID 19 you may see a delay in receiving feedback or interviews being schedule. Unfortunately we have no control over time restraints and will be in touch as soon as possible.

KSS CRC is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.


Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway.  Our full policy statement of “Ex-Offenders” can be found on our website under” About us”


KSS CRC is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


If you require assistance with your application or an alternative format please contact the recruitment team on 01702 201070.