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Assistant Change Coach (Southampton)

Job Role

Seetec Pluss is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year.  Committed to empowering people to better their lives, Seetec Pluss supports individuals from all walks of life to enter and progress in the world of work.  We create and source jobs and opportunities, and by focusing on people’s strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for.  Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.

We are seeking talented individuals to join our team as Assistant Employment Coaches.  You will make initial outbound welcome call to engage customers following a referral to the scheme.  Organise and undertake job search/job club activity on a 1-2-1 or group basis for example, preparing CV’s, support with applications, promoting relevant job opportunities to customers, Reverse Marketing of customers to employers etc.  You will need to be a motivational adviser to build positive relationships, guide, inspire, challenge, encourage and help individuals obtain sustainable employment.

This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future.



Key Responsibilities

  • Make outbound calls to engage participants following referral to the programme.
  • Conduct welcome/introduction meetings for small groups or individuals, gathering ID evidence and completing all necessary administration.
  • Undertake initial assessments with customers, update records and book them onto follow-up meetings with their designated Change Coach.
  • Sensitively handle customer concerns about joining an employment programme or returning to work.
  • Organise and undertake job club activities.
  • Act as a central point of contact, provide telephone/online support to a caseload of customers.
  • Assist with customers' employment training needs.


For full details see full job description: http://ourjobs.seetec.co.uk/pluss/assistant-change-coach/

Skills and Experience

  • Demonstrates effective questioning skills, including probing and challenging.
  • Experience of an outcome driven environment.
  • Experience in the use of ICT systems.
  • Experience of recording customer information on database programmes.
  • Understanding of how to affect positive behaviour change.

Additional Information

Salary: £19,554 - £20,994 p.a. (dependent on experience)
Location: Southampton & Outreach
Hours: 37hrs per week - Monday to Thursday 8.30am – 17.00pm  Friday 8.30am – 16.30pm
Closing Date: 1 October  2021

In light of Covid-19 Interviews will be undertaken via Microsoft Teams

Benefits: 25 days annual leave + Bank Holidays + Birthday Day off, Pension, Competitive Salary, optional discounted Medical and Health Cash Plans, Employee Assistance Programme, Cycle to Work Scheme, Eye Care Scheme, access to a wide range of local and national discounts.

Seetec Pluss is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Depenent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec Pluss support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of “Ex-Offenders” can be found on our website under” About us”.

Seetec Pluss  is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


*If you require assistance with your application or an alternative format please contact the recruitment team on 01702 201070.