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Volunteer Unit Coordinator - Criminal Justice Sector

Job Role

KSS CRC are a leading provider of rehabilitation services for offenders, who we call service users. We are one of the top performing CRC's with a strong commitment to high levels of performance and quality. We deliver a range of services designed to stop reoffending and prevent the harm caused to communities by crime. We have a strong ethos for service user engagement and work in collaboration with the people and communities we serve.


KSS CRC has a well established volunteer unit hosting over 100 volunteers. In your role as Volunteer Unit Co-ordinator you will recruit, train and coach volunteer Mentors. You will work in close association with both the Volunteer Unit Manager and our Responsible Officers. The role offers the opportunity to make a real difference to people’s lives, working in a fast paced and creative environment and engaging with our accredited volunteers and mentors. We like to have fun at work and have a real team spirit whist working hard to make a difference.

Key Responsibilities

The ideal candidate will be experienced and passionate about working with and through people. You must have a proven track record in communicating with others and have excellent organisational and administrative skills.


You will support the development, co-ordination and delivery of the KSS CRC volunteer unit. This involves:


  • Sourcing, recruiting and training new Volunteer Mentors
  • Providing mentor supervision including risk management
  • Managing conflicting situations with individuals and in group situations
  • Liaising with internal and external stakeholders to enable effective service delivery.
  • Ensuring boundaries are maintained and volunteers adhere to safe working procedures
  • Ensuring administrative procedures are followed and volunteer records are maintained in a timely and accurate manner.


A full job description can be found on the following link:

Skills and Experience


We are looking for people with experience of working with vulnerable people, mentors or service users from the criminal justice system. You will need a proven track record in managing, developing and motiving others, with an understanding of group work delivery and presentation skills. You should also have experience in the assessment and management of risk and have the ability to make informed decisions, provide guidance and recognise the need to involve others.


Excellent written and verbal communication skills are essential, with the ability toinitiate, maintain and develop effective working relationships internally and externally.


The successful candidate will have competent administration skills, good IT knowledge and the ability to organise and manage a varied workload with conflicting priorities, working on one’s own initiative as well as part of a small team. You will be able to think creatively and problem solve.


Applicants who have undertaken Preparing to Teach in the Life Long Sector (PTLLS) training are particularly welcomed, though this is not essential to the role.


This is an excellent opportunity to work in a results driven environment where your work with our dedicated and experienced volunteers can influence and motivate others to make change.

Additional Information

Salary: Up to £27,373  per annum (dependent on experience)


Location: Brighton


Hours: Full time - 37 hours per week


Closing Date: 27th January 2019


Benefits: 25 days annual leave + 2 service days + bank holidays, Pension, competitive Salary, optional Health Insurance, Employee Assistance Programme including access to 24 hour counselling service and Cycle to Work Scheme


KSS CRC is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway.  Our full policy statement of “Ex-Offenders” can be found on our website under” About us”

KSS CRC is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

If you require assistance with your application or an alternative format please contact the recruitment team on 07734 365855 or 01702 201070.





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