Operations Director - Managed Services (Remote)
Job Role
This is a unique opportunity to join us in this brand new role and be a vital contributor to our success! We’re looking for an Operations Director to oversee the daily operations of our managed services business, which includes HR services, compliance services, IT services, payroll services, and health and safety services. This role is pivotal in ensuring the efficiency and effectiveness of our service delivery, maintaining high standards of customer satisfaction, and driving operational excellence across all departments.
Our ideal candidate will have proven experience in a senior operations role within a managed services environment and possess strong leadership and team management skills. You’ll need in-depth knowledge of HR, compliance, IT, payroll, and health and safety services.
We need your excellent strategic planning skills and execution capabilities to develop and implement operational strategies whilst also being an inspirational leader to mentor, and develop a high-performing operations team.
In return for your dedication, knowledge, and commitment, we’re offering a competitive salary of £80,000 p.a. with these great benefits:
• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary Review
• Refer A Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits
Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.
NexSphere Business Solutions is part of the Seetec Group an employee-owned organisation. We continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee-owners. People are at the front, centre and heart of every service we provide and each decision we make.
What it means to be employee-owned.
Our purpose, vision, mission and values
What our people say.
Location: Remote Working/Flexible Location
Hours: 37 hours a week. Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
Closing Date: 24 December 2024
Key Responsibilities
- Develop and implement operational strategies that align with the company and group’s goals and objectives.
- Oversee the planning and execution of projects to ensure timely delivery and within budget.
- Manage and optimise the day-to-day operations of the business.
- Ensure all services are delivered to the highest standards and meet regulatory requirements.
- Implement and monitor key performance indicators (KPIs) to track operational performance in each service function and for the customer support function.
- Develop and manage the operations budget.
- Leverage technology to improve operational efficiency and service delivery.
- Stay abreast of industry trends and innovations to keep the company competitive.
For full job description, follow the link Operations Director
Skills and Experience
- Proven experience in a senior operations role within a managed services environment.
- Strong leadership and team management skills.
- Excellent strategic planning and execution capabilities.
- In-depth knowledge of HR, compliance, IT, payroll, and health and safety services.
- Strong financial acumen and budget management experience.
- Exceptional problem-solving and decision-making skills.
- Excellent communication and interpersonal skills.
Additional Information
NexSphere Business Solutions (Part of the Seetec Group) is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Dependent on the role you are applying to, you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec supports the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”.
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.