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Personal Wellbeing Volunteer Coordinator - Criminal Justice (Warrington)

Job Role

INTERVENTIONS ALLIANCE is a division of Seetec and will be delivering CFO Activity Hubs. The Activity Hubs project is funded via the HM Prison & Probation Service Co-financing Organisation (HMPPS CFO). We offer tailored support for offenders who, due to their multiple or complex barriers are unable to access or fully benefit from mainstream services. The programme, available following release from prison and to those serving community sentences, has dual aims – to increase effective engagement with core probation services and to encourage participation in activities to help individuals lead law abiding lives. Participants are enabled to access tailored support, appropriate to their individual circumstance and assessed needs. The activities include a holistic range of social, creative and group activities and the opportunity to interact with positive role models and peers.


Attendance is voluntary and there is no statutory or any other form of compulsion. To facilitate participation, a key focus will be on providing a warm, welcoming and enabling environment. CFO Activity Hubs provide a safe and supportive space where participants can, and most importantly want to engage. Hubs are placed in the heart of local communities, involving local organisations and/or community representatives, to increase integration and the availability of local support for participants. 


The aim is to provide a comprehensive programme of activities to enable participants, to engage with support available through existing provision.  Ultimately, the aim is to address barriers to work and/or equip individuals with the necessary skills needed to desist from offending and successfully reintegrate into to their local communities.


Join our team as a Personal Wellbeing Volunteer Coordinator and recruit, manage and train volunteer mentors to support the Personal Wellbeing team to addresses and meet the needs of our participants on release from prison into the community encouraging access to community provision and increased pro social networks to reduce social isolation.


You will also manage a team of Personal Wellbeing Mentors and their performance in achieving both their individual and team plans and objectives, whilst contributing to the overall objectives and priorities set out in the organisational business plan. As a result, experience with performance management is essential.


Our successful candidate will also possess the ability to initiate, maintain and develop effective working relationships with all stakeholders in order to provide resources and services suitable for participants’ needs.

Key Responsibilities

  • Provide supervision and case management oversight to Personal Wellbeing Mentors (PWBM) and Volunteer Mentors
  • Recruit a diverse range of mentors including those with lived experience
  • Ensure Volunteer Mentors and PWBM are vetted and trained
  • Monitor the lone working system to ensure both PWBM and Volunteer Mentors are adhering to safe working and maintaining boundaries
  • Work in partnership with other agencies and services to develop and promote a multi-agency approach to case and risk management
  • Contribute to reports, reviews and evaluations required of the contract
  • Facilitate Volunteer Mentors contribution to the assessment of participants and development of engagement plans
  • Ensure accurate and timely records of all attendance, engagement and behavioural/risk issues are maintained
  • Maintain up to date risk information on participants, contributing to risk assessments when required
  • Develop strong partnership relationships and links between the Interventions Alliance and organisations providing resources and services to ensure participants have full access to these
  • Give particular attention to the needs of minority groups within the participants groups who might otherwise be disadvantaged or discriminated against in gaining access to community-based resources
  • Update and maintain an electronic database to record participant attendance and achievements, generate statistics and prepare reports and case studies
  • Undertake objective setting and appraisals with PWBM


To view the full job description, please use the following link: https://ourjobs.seetec.co.uk/sbtc/personal-wellbeing-volunteer-coordinator/

Skills and Experience


  • Desirable to have or willingness to undertake: Information Advice and Guidance (IAG) qualification or equivalent to at least NVQ level 3.
  • Desirable to have or willingness to undertake: Level 3 Award in Education and training (or PTLLS)



  • Demonstrable success in delivery of services under partnership arrangements.
  • Staff development and effective teamwork
  • Skills in managing volunteers
  • Experience of training or coaching in groups or one to one
  • Performance management
  • Embedding quality practice
  • Ability to think creatively and to problem solve
  • Evaluating outcomes to improve practice
  • Ability to work flexibly according to the requirements of the post     
  • Experience of working with others to achieve agreed outcomes (multi-agency approach)
  • Experience of working with a variety of people who have experienced a range of social/personal difficulties
  • Evidence working with disadvantaged individuals

Additional Information

Salary: Up to £24,801 per annum with the opportunity to progress through salary banding

Location: Warrington

Hours: Part time, 18.5 hours per week (days to be decided)

Closing Date: 18th May 2021

Benefits: 25 days annual leave + bank holidays, Pension, Competitive Salary, Optional Health Insurance, Employee Assistance Programme, Cycle to work scheme, Eye care scheme, Access to wide range of local and national discounts.


In light of Covid 19 all interviews will be undertaken via Microsoft Teams.


Seetec - Interventions Alliance is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.


Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec - Interventions Alliance support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of “Ex-Offenders” can be found on our website under” About us”


Seetec - Interventions Alliance is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

The Personal Wellbeing project is funded via the HM Prison & Probation Service Co-financing Organisation (HMPPS CFO). HMPPS CFO is a European Social Fund resettlement support programme which delivers projects aimed at improving employability, which are seen as key to changing lives and reducing reoffending. To learn more about the work of HMPPS CFO, please visit https://www.co-financing.org/ 


If you need any further information please contact our Recruitment Team 01702 201070