CTW Team Leader - (Somerset)
Job Role
Are you a motivated leader with a passion for helping people overcome barriers and move into sustainable employment? Seetec is looking for a Team Leader to support the delivery of our Connect to Work programme, helping individuals build confidence, develop skills and secure meaningful jobs within their local communities.
In this role, you will lead and inspire a team of Employment Specialists, driving performance, quality and compliance while ensuring participants receive outstanding support. You'll coach and develop your team, monitor performance against targets, and work closely with stakeholders and employers to maximise opportunities for customers.
We're looking for someone with previous leadership experience, strong communication skills and a proven ability to work in a target-driven environment. Experience delivering services against contractual standards is essential, while knowledge of employability, recruitment or supported employment services would be an advantage.
Our ideal candidate will have proven leadership experience in a target-driven environment, with the ability to lead teams, drive performance, and deliver against quality and contractual standards. Strong organisational, coaching and stakeholder management skills are essential, along with proficiency in Microsoft 365. A full UK driving licence and willingness to travel across the South West region are required.
This is an exciting opportunity to join an organisation that makes a real difference every day, helping people achieve positive outcomes and ensuring no one is left behind.
Join Seetec and help build stronger communities where no one is left behind.
In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £34,200 up to £38,000 per annum (dependent on experience) with these great benefits:
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
- 2 Volunteer Days
- Pension - 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual Salary Review
- Refer A Friend Scheme
- Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits
There’s also the opportunity to progress your career! (or other wording etc)
Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.
Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee-owners. People are at the front, centre and heart of every service we provide and each decision we make.
Location: Somerset
Contract Type: Permanent
Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
Closing Date: 19 August 2026
Key Responsibilities
• Lead, motivate and coach a team of Employment Specialists to achieve individual and team performance targets.
• Drive a high-performance culture aligned with Seetec's vision and values.
• Monitor performance and implement improvement plans where required.
• Ensure contractual, quality and compliance standards are consistently achieved.
• Conduct regular team meetings, one-to-ones, performance reviews and caseload reviews.
• Maintain accurate customer records and ensure evidence requirements are met.
• Support participants to achieve positive employment outcomes through high-quality service delivery.
• Build and maintain relationships with employers and key local stakeholders to create job opportunities.
• Promote programme awareness and encourage appropriate referrals.
• Identify local labour market opportunities and emerging employment sectors.
• Champion continuous improvement and best practice across the service.
• Ensure the health, safety and wellbeing of team members.
• Manage participant budgets in line with company procedures.
• Promote safeguarding, Prevent, equality, diversity and inclusion.
• Deputise for the Business Manager when required.
• Support team members in developing their digital skills and use of technology.
• Undertake regional travel and occasional overnight stays as required.
• Ensure compliance with all company policies, procedures and data protection requirements.
Skills and Experience
Essential
• Previous leadership or management experience.
• GCSE English and Maths (or equivalent) at Grade C/Level 4 or above.
• Fully IT literate, with experience using Microsoft Office 365, Microsoft Teams and other digital technologies.
• Experience working within a target-driven environment.
• Proven experience delivering services against contractual requirements and quality standards.
• Strong communication, coaching and people management skills.
• Ability to motivate and develop individuals and teams to achieve performance objectives.
• Excellent organisational and problem-solving skills with a focus on continuous improvement.
Desirable
• Knowledge of the employability, welfare-to-work and/or recruitment sector.
• Good understanding of the local labour market and employment opportunities within the region.
• Knowledge of Supported Employment models and frameworks, including IPS and SEQF.
• Experience working in advice, guidance or customer support environments.
• Experience building relationships with employers and external stakeholders.
• Full UK driving licence with the ability to travel across the region when required.
Additional Information
Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”.
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.